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Shipping Calculated by Total. Domestic Shipping Only!
- When the total is greater than or equal to $0.01 and
less
than $ 7.00 shipping is $2.50
- When the total is greater than or equal to $7.01 and
less
than $14.00 shipping is $3.50
- When the total is greater than or equal to $14.01and
less
than $25.00 shipping is $5.50
- When the total is greater than or equal to $25.01and
less
than $99.99 shipping is $6.50
- Shipping is free for orders $100.00 & up.
***International
shipping has been suspended due to regulatory restrictions and fees.***
Paypal is our complete payment
processor.
You can use any credit card and you do not have to have a Paypal
account to order.
Check the logo below to see why we chose Paypal as our exclusive
payment processor!
Mailing Address:
6C Hiltin Place, Greensboro, NC 27409
Telephone: 336-833-1574
(We do not have a physical store at this time.)
Online Hours
of Operation
Monday thru Friday10 a.m. - 5 p.m. EST. Lab closed on weekends,
Saturday and Sunday U.S. Orders can be placed 24 hours/day, 365
days/year
Pricelist - Catalogue
We do not offer a printed catalogue at this time. However we do offer a
comprehensive list of all our f s for downlragranceoad at http://www.holisticsprings.com/oillist.doc
(Word Document). Oils not listed on website may take additonal
processing time. Use contact form to request an invoice.
Holistic Springs Store
At this time we do not operate a brick and mortar store. We only offers
online orders and products on Ebay under the id: holisticsprings.
Mission Statement
Holistic Springs is dedicated to provide high quality, custom scented
bath and body products using our hand-blended fragrances. We can do
this
by:
General Disclaimer
Once you have placed your order, you agree to all the terms, conditions
and shipping policies of Holistic Springs, Inc. Any use or misuse of
any purchase made from HolisticSprings.com and/or FeelSoftSmellGood.com
and/or TheOlfactoryShop.com is the customers responsibility. Body Oils
and all
scented bath and body products must be kept away from children and
pets.
We reserve the right to cancel/reject any orders placed by our own sole
discretion.
How to place an order
Select scent from drop down list beside corresponding product and add
to cart.
Cancellations
of orders
Cancellation of orders must to be made by email/contact form to make
sure we get to know your request before the parcel shipped.
Adding Products
to an existing order
We can not add or change an order once it is placed and paid for.
Please make sure you review your order carefully before submiting.
Out of Stock
items
If an item is out of stock, it can not be purchased, backordered, or
pre-ordered. We try our best to keep every item in stock at all times,
if an item is out of stock it will usually be back in stock within 1-2
weeks
unless we have left other information on the item.
Sales and
discounts
We do not extend sales or offer volume discounts at this time.
How can pay by mail:
Use the contact form to request
Main-In Payment Instructions.
You can pay by mail with a Money Order or Cashier Check by writing you
items on paper and enclosing the total amount plus $7.95 shipping &
handling for your entire
order . We don't have an official mail order form at this time
but we will be
adding that option in the very near future.
Why we use
Paypal Exclusively as our online payment processor
We use PayPal as our online payment processor because they
offer ideal security measures to protect customers that purchase our
goods online. If you do not currently have a Paypal account, you can
still pay with a credit card.
PayPal uses Secure Sockets Layer protocol (SSL) with an encryption key
length of 128-bits (the strongest commercially available encryption).
All of the information that you provide to PayPal will reside on a
server that is heavily guarded both electronically and physically.
PayPal's servers are
not directly connected to the Internet and sit behind a secure
electronic firewall, so your private information is protected when
transmitted to PayPal and is available only to authorized PayPal
computers.
The use of PayPal also keeps our costs down because they charge less
per transaction than most other payment processors. PayPal already has
over
86 million registered accounts, with an average of 77,000 more added
everyday.
Once you have placed your order, you agree to all the terms, conditions
and shipping policies of HolsticSprings.com.
Any use or misuse of any items purchased from our websites is the
customers responsibility. Body oils, bath and body products must be
kept away from children and pets and skin test are advised for
sensitivity.
Tracking Information
We will provide you with a delivery confirmation from USPS when you
order has shipped. At this time USPS Priority or First Class mail is
the only carrier we use.
Domestic Shipping Only
At this time we only offer Domestic Shipping to the United States and
it's territories.
Shipping Services
Orders under 7 lbs. will ship USPS. Orders over 7 lbs. will ship UPS.
We do not use Fed Ex at this time.
Transit Times
Typical transit times can be found on www.usps.com . If for any reason your package
gets delayed, please contact the USPS directly. Once we shipped a
package, your order is in their posession and they are responsible for
timely and accurate delivery.
When will your
order
be shipped?
We ship 3 days a week on Monday, Wednesday and Friday. Most orders are
processed and shipped within 48 to 72 hours after payment is received.
During holidays, post office holidays and company close downs there
will be a delay in shipping time. Due to the fact that our products are
freshly handmade. There may be extended times for custom orders.
Shipping & Handling
Cost
Shipping cost is calculated at a flat rate to make shipping more
affordable for our customers, we use USPS First Class or Priority
Shipping. Your shipping charges will be no more than $7.95 or LESS on
your ENTIRE order!
Insurance and/or Delivery Confirmation
A delivery confimration is included with every order by Holistic
Springs. Insurance is optional and will be paid for by the buyer upon
request. A copy of the USPS Delivery Confirmation will be supplied via
email address you used to process your payment.
Can I return items I do not like?
Due to the nature of bath & body products, we do not accept
returns. We cannot guarantee the purity once it has left our lab and
has been returned, thus it cannot be resold. Special care is taken to
ensure your products
will arrive to you in excellent condition. We have made every effort to
accurately describe our scents so that will have a general idea of
their
notes.
Damaged Items
Should something be wrong with your order please contact us within 24
hours of receiving purchase so that we can help. If a return is needed
and is authorized by us, we will give you an RMA number to return the
item, only damaged items can be returned. Unauthorized returns
will be
discarded and credits will NOT be issued.
We respect your privacy!
Holistic Springs collects personal information when you subscribe to
our SCENTUAL SEDUCTION NEWSLETTER or join our SCENT OF THE MONTH CLUB
or if you make a purchase. We do not sell, rent or share any personal
information about you with other people or except to provide products
or services you've requested. All information collected on this site
will be kept strictly
confidential.
We use Paypal for payment processing and do not store Credit Card
information on our server and we do not keep them on file. Therefore,
if you reorder, you will be asked for your credit card information
again. Although some
website do offer express checkout with keeping your credit card
information
saved with your account, we chose to not offer this option to give our
customers the best protection and security possible.
We may need to disclose user information in certain exceptional
circumstances. This may be needed to protect against illegal hackers,
to protect our legal rights or to address actual or threatened illegal
or harmful conduct. Disclosure may also be required by legal process,
such as a search warrant,
subpoena or court order.
Holistic Springs, Inc. does not employ cookies. However, our credit
card and payment processor (Paypal) may collect information from you in
order to be able to processs your payments. If you have any questions,
please
feel free to contact us
General Disclaimer
We reserve the right to change any prices and descriptions without
prior notice. We are not liable for spelling mistakes or price
mistakes. We
make no warranties or representations whatsoever regarding the quality,
content, completeness, suitability, adequacy, sequence, accuracy, or
timeliness
of any information and data on this website. We shall not in any event
be liable for any direct, indirect, punitive, special, incidental, or
consequential damages, including, without limitation, lost revenues, or
lost profits,
arising out of or in any way connected with the use or misuse of the
information or lack of information on this web site. By accessing our
web pages, you assume all risks associated with the use of this site,
including any risk to your computer, software or data being damaged by
any virus, software, or any other file which might be transmitted or
activated via a web page or your access to it.
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